Service Contracts
A Service Contract is like life insurance for your lab equipment. SpectraLab Service Contracts are designed to provide support, reduce downtime, and protect your budget. We offer three tiers of coverage and we tailor frequency, scope, and pricing to fit your lab’s workflow and budget. Backed by our experienced Specialists and proven processes, you’ll enjoy maximum uptime, consistent performance, and predictable costs.
Get a quote for an affordable protection plan tailored to your lab instruments
Tier 1
Fast Response Time
Unlimited Virtual Technical Support
Non-consumable Parts
Travel and Labor
Annual Preventative Maintenance
Priority On-Site Services
Special
Preferred Rates for Instrument Orders
Tier 2
Fast Response Time
Unlimited Virtual Technical Support
Non-consumable Parts
Travel and Labor
(preferred rates)
Annual Preventative Maintenance
(preferred rates)
Special
Preferred Rates for On-Site Visits
Tier 3
Fast Response Time
Unlimited Virtual Technical Support
Non-consumable Parts
(preferred rates)
Travel and Labor
(preferred rates)
Annual Preventative Maintenance
(preferred rates)
Extended Warranty
Fast Response Time
Non-consumable Parts
Travel and Labor
(preferred rates)
01
Ensuring Instrument Uptime and Reliability
02
Cost Management and Budget Predictability
03
Protecting Investments and Extending Equipment Lifespan
04
Comprehensive Coverage and Peace of Mind
When you choose SpectraLab, you gain a partner with over 20 years of dedicated expertise in professional servicing and field support.
Our Service Contracts are engineered to fit your lab’s unique workflow, combining scheduled preventive maintenance, rapid-response emergency assistance, and full compliance documentation. With every detail tailored to your needs, you will enjoy uninterrupted performance, predictable costs, and the confidence to focus on the science that matters.
Increase peace-of-mind knowing your budget for instrument upkeep is fixed, even if your instrument is no longer supported by the manufacturer. We can support any brand and model of HPLC, UHPLC, FPLC, IC, LCMS, GC, GCMS, FTIR, UV/VIS, AAS, ICP-OES, and ICP-MS.
Notes:
– Holidays and Weekends excluded. Business days are Monday through Friday between 9:00 am to 5:00 pm EST.
– If plan include One on-site repair visit, the travel will be invoiced for additional on-site visits. Unlimited travel included for clients within 1 hour driving radius of our Canadian office.